Frequently Asked Questions

Do you sell original products?

Yes, LA Colors sells original products. Here we have face makeup, eye makeup, lip makeup, and brushes for makeup lovers. 

What is your refund/exchange policy?

The return policy at LA Colors is very flexible, customers can return the products they have purchased within the first 15 days from the date of purchase provided the products are unused and sealed. It is also important to note that the cost of returning the item to the manufacturer or seller is the customer’s responsibility. The refund or exchange will however be processed within 7-10 business days from the time the returned product is received.

What is the procedure in the event that I receive a damaged item in my shipment?

If you get a damaged product from our company through shipment, then you should first report it to LA Colors customer service. We will help you to sort out the problem and, in most cases, we will offer you a replacement or your money back

What is the typical shipping duration for the delivery of your orders?

Normally shipping time depends on the destination of your order as well as the shipping type. Delivery within Pakistan is within 3 business days for the standard delivery.